Privacy Policy

What we collect

When you reserve tickets we collect: your full name, email address, phone number, ZIP or postal code, and how many tickets of each type you want.

We also record where the reservation came from, the browser you used, and — if you tick the SMS box — the date and time you consented and the exact wording you agreed to.

We still hold the equivalent details from the pre-sale signup that ran on this site earlier. That signup is closed and collects nothing further, but the entries it created are covered by this policy in full, including your right to have them deleted.

We do not collect payment details on this site — reservations are paid in person, and online purchases are made on the venue's own site under their privacy policy. We do not use tracking or advertising cookies.

Why we collect it

Your name and ticket count so we know who reserved what, and so the shop can hand the right tickets to the right person. Your email and phone number so we can send your confirmation and your reservation code, and reach you if the show changes. Your ZIP code so we know which cities to bring future shows to — nothing more.

The consent record exists so we can show, if asked, that you agreed to be texted, when, and to what.

We do not sell or share your information

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own marketing.

In particular, text-message opt-in data and consent are never shared with, sold to, or transferred to any third party, affiliate, or partner for marketing purposes.

Who processes it for us

Two services handle your data on our behalf, under contract and only to provide their service to us:

Supabase, which hosts the database reservations and signups are stored in. Mailchimp, which sends our email and text messages.

That is the complete list. Where you buy online instead of reserving, that purchase is made on the venue's own ticketing system and we do not receive your payment details.

How long we keep it

We keep signup records for as long as we are promoting events you might want to hear about. Ask us to delete yours and we will, except where we have to keep a record of your messaging consent to show it was given.

Your choices

Unsubscribe from emails using the link in any email we send.

Stop text messages by replying STOP to any message.

To see, correct, or delete what we hold about you, email durbarevents@durbarevents.com. If you are a California resident, you have the right to know what we collect, to have it deleted, and not to be discriminated against for exercising those rights — the same choices above apply, and we will not treat you differently for using them.

Children

This site is not directed at children under 13, and we do not knowingly collect their information.

Contact

Durbar Events · San Francisco Bay Area, California

durbarevents@durbarevents.com · +1 (415) 424-3800